To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Rich V., 07/16/2020
I brought my vehicle to him yesterday morning because I had an issue with my exhaust, had a light out, and a loose fog light All which failed for my Virginia state inspection. He was so nice to access the problem and show me what was a matter. It was diagnosed that I had some rust on on the pipes which caused the leak. He took the time to evaluate the problem show me what the issue was and fixed everything. He is very fair in his prices and he is one of a kind an ace in his field. His work ethics is second to none. I am always a very satisfied customer and will always go to him with my vehicle concerns in the future. He even checked on me to see if everything was ok and how my inspection went which I passed thanks to his excellence. I just want to again thank him for always going the extra mile!