To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Mary O, 01/28/2021
LT, has been my go to mechanic for several years now. He's honest, trustworthy and his work is excellent. He keeps my 2010 Lexus Rx350, 140k+ miles running nicely. Brakes, shocks, sensor replacement and an electrical issue. He's even taken time out of his busy schedule to answer questions and offer advice about my car when I was traveling. Thank you! Thank you LT!